For companies with 10 to 50 people, no IT department needed
We take routine work off your team, and keep it running.
One small automation at a time: the shared inbox, incoming invoices, the Monday report. We build it, host it and fix it when something changes, for a fixed monthly fee. A person on your team approves what goes out.
- Open and read each email
- Look up the customer and the order
- Search for the right answer
- Type a reply from scratch
- Labelled Each email gets a topic and a priority as it arrives
- Looked up The answer comes from your own documents and order data
- Drafted A reply is ready, in your own tone
- Approved A colleague reads it and presses send
Small, concrete automations
What we take off your plate
No big IT project. We pick one task that costs your team hours every week, automate it and keep it running. Then the next one, if you want.
The shared inbox
Emails to info@ or orders@ get a topic, a priority and a drafted reply in your tone. A colleague reads it and presses send.
- Outlook and Microsoft 365
- Urgent mail on top
Incoming invoices and receipts
Peppol and PDF invoices are read and matched to the order or delivery note. Only the ones that do not match land on someone's desk.
- Peppol and PDF
- Only the exceptions to check
The Monday report
Figures from two or three tools are collected and summarised in plain language, in your inbox before 9:00.
- Accounting, CRM and planning
- The changes that matter on top
Answers from your own documents
An assistant that answers questions from staff or customers using your own procedures, price lists and manuals, and shows where each answer comes from.
- Onboarding new staff
- Customer questions
Connecting the tools you have
Data that someone types over from one program into another is moved automatically, with a check at every step.
- Accounting, ERP, CRM, webshop
- No new software to learn
Kept running, every month
We host what we build, watch it every day and fix it when something changes. Each month you get a report of the hours it saved.
- Monitoring and fixes included
- No IT person needed on your side
In five steps
From first call to a running automation
Small steps, so you see results within weeks and decide after each step whether to continue.
Pick one task
In a free call, and if useful half a day alongside the people who do the work, we pick one task that costs hours every week.
Agree
You get a short proposal: what we build, the fixed price and how we measure that it works.
Build and test
We build it into the tools your team already uses and test it on 20 to 50 of your own cases before it goes live.
Go live
A person on your team approves the output before anything goes out. You decide later, task by task, whether that check may go.
Keep it running
We host and monitor it, fix it when a supplier changes their invoice layout, and report each month what it saved you.
Common situations
What small companies come to us with
Typical for accounting offices, insurance brokers, property managers, installers, wholesalers and logistics firms with 10 to 50 people. These are situations we see often, not stories about specific clients.
A shared inbox nobody gets through
- The problem
- The info@ inbox receives dozens of emails a day. Someone reads, forwards and answers each one by hand.
- What we do
- Each email gets a topic and an urgency, goes to the right person and comes with a drafted reply based on your own information.
- The result
- Your colleague reads the draft, adjusts it where needed and sends it. Nothing leaves without a person pressing send.
Invoices checked one by one
- The problem
- Incoming invoices arrive through Peppol, as PDF and by email, and are checked against the orders one at a time.
- What we do
- The details are read automatically and matched to the order or delivery note. Amounts or quantities that differ are flagged.
- The result
- Your bookkeeper only handles the exceptions instead of the whole pile.
The Monday-morning report
- The problem
- Every Monday someone copies figures from accounting, the CRM and the planning tool into one overview.
- What we do
- The figures are collected automatically and summarised in plain language, with the main changes on top.
- The result
- The report is in your inbox before 9:00, and nobody spends their Monday morning on it.
Knowledge stuck in a few heads
- The problem
- Answers are spread over shared drives, old emails and the memory of a few colleagues.
- What we do
- An assistant that searches your own documents and shows the source of each answer.
- The result
- New staff find answers themselves and interrupt their colleagues less often.
Clear prices
Packages
Start with one automation. Everything we build, we keep running for a fixed monthly fee, and you can stop at any time.
Start
One automation, live in about 2 weeks
from€1,500one-off
One task automated with a fixed scope, tested on your own cases, with a person approving the output.
- Fixed scope and a fixed price
- Tested on 20 to 50 of your own cases
- An approval step for your team
- 3 months of Care included
Care
Per automation, every month
from€250per automation per month
We keep what we built running, so you never need an IT person for it.
- Hosting, and AI costs up to an agreed cap
- Monitoring and automatic recovery
- Fixes for new edge cases and renewal of passwords and keys
- Up to 1 hour of changes a month
- A monthly report of the hours saved
- Cancel at any time, with a full export of your data
Automation subscription
A steady stream of improvements
from€1,500per month, 3 months minimum
One small request at a time, each delivered in about a week. Care for everything we build is included.
- One small request at a time
- About a week per request
- Care for everything we build included
- 3 months minimum, then monthly
Larger projects, such as an ERP or CRM link or work across several departments, are possible on request, always with Care.
Indicative prices, excluding VAT. After the intro call you get a fixed quote.
Let's look at one task
A free half-hour call, with no obligation. Bring the task that takes your team the most time. Afterwards you know whether automating it is worth it and what it would cost.
or email hello@duelus.be
Still not convinced?
Did this feel like AI?
This entire site, from the text and design to the code and tests, was made with AI. We decided what belonged on it and read every sentence.
- A person sets the direction
- AI does the work
- A person signs off
The result holds up because a person signs off on everything that goes out.
Does your company have work that AI could take over? Then we will build it, and keep it running. Request a free intro call